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Posts tagged ‘customer service’

another day begins

Good morning everyone, today being Thursday I’m sharing a couple of doorways that I found along the St Lawrence (the river between Canada and the USA) It was a beautiful day for a drive .. a friend and i had an “outing” … there is a food stop along the hwy that runs along the river to Cornwall. It was a lovely day for a drive. the hamburgers are actually made with real meat patties,,, the fries are delicious. everything is made fresh on the spot, Rather than just sit and visit, we explored and enjoyed the beautiful day, Bonus,, I found some great welcoming doors.

Today’s quote..

New Encounters can help you change, Be up for anything even if its out of your comfort zone This is a chance for you to improve yourself as a human being, (PL 2020.30)

Being Thursday, if you would like to visit more doors .. please visit Dan’s No Facilities site.. where other “door/architecture” lovers will post on Thursday Doors. https://nofacilities.com/2024/05/27/memorial-walk-tdwc/

For those who have asked for the last post on my virtual post site… This is the link https://virtualnws8.ca/

Update .. my car came back to me yesterday, it was detailed and repaired, it looks factory new. Smells like a new car The dealer (Surgenor GM Ottawa ) did an amazing job of repairing it and getting it back to me as soon as possible. Their customer service team goes above and beyond when it comes to looking after a client’s needs. We all hear the advertisements, but this is a team that provides and excels at looking after their customers.. remember how they helped when my car rebelled on me when I was out in the woods…

The Service Advisor who looks after my car when it goes in, for regular maintenance and other required services is excellent at what he does, And it is not just him, it was so busy when my car had its breakdown, a member of the mgmt. team gave of his time to help out. No wonder everyone who uses Surgenor has only praise for the service they provide Whether it was the car jockey or one of the mechanics they are tops! The critters did the car in, chewing wires and whatever else they could get at.. but the staff at Surgenor saved the day! Kevin (service advisor) thank you.. you wore your super hero cape again!

There you have it.. my post for today, now I’m going to go and drive my all cleaned up and road ready Buick!

Oyashikiri

Remember to be kind and smile today… it always comes back to you!

Chop suey Saturday

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With skies gray and the ongoing threat of a storm hovering overhead I drove along heading to my various destinations, my mind busy sorting through the different ideas I had for today’s blog.

The discrimination I felt yesterday, that resulted in some mental exercises on my part, to decipher why I was allowing someone else’s ignorant behaviour to waste my time.

PL Precept # 4 Being annoyed limits your expression

PL Precept # 5 One’s Self is lost by being emotional

I did have to cogitate on the experience, and verbalize what had happened to my patient, understanding husband.  His concern that I was alright, was warming, and I soon let go of the incident and moved on.  But, in those minutes while I fumed, I considered writing a letter to the manager,or contacting their head office, etc etc.  Then as the moments passed and life around me took an a different hue, the further we drove away towards our next destination, I thought why waste my time.

Today I got a notice from Apple, there was a charge on it that was foreign to me, it was dated today, it was for $1.46  Not much I know.  But what was it for?  when you click on the charge it doesn’t describe what it was for, and when you try to find out, Whoa Becky! You need a road map just to get to customer service.  When you call, you are put on hold and they after waiting for over 10 minutes, you get hung up on. Try again, and guess what, it happens again.  It is only 1.46, but it is the principle of it all.

If someone has fraudulently used my card number, 1.46 or not… it has to be addressed. This means a trip downtown tomorrow to the Apple store. gas, my time, Bah humbug!

oops.    PL Precept # 4 Being Annoyed Limits your Expressions.

PL Precept # 5  One’s Self is lost by being Emotional

All this to say, my day aside from the nattering of my chipmunk mind, has been good, in fact, most of it was VERY good

Thank you for listening to the imperfections of the day, I will sleep soundly this evening, and have a grand day tomorrow.  Service is at 10:00 a.m. see you then.

Oyashikiri

penguins7

 

 

Chop Suey today 6.8.16

The definition of staple in the dictionary is =  a main or important part of something.. this applies to many things in our lives.  As life has rolled along over the past years, with technology becoming more and more a part of our day to day lives.  One place and company that has become a staple in my life is “Staples” or known on the Quebec side as Bureau en Gros.

Staples.ca

Almost every Staples that I have gone into, whether here or in the USA have shown friendly staff, and good customer service.  Our local Staples. is  at 1233 Donald Street at  St. Laurent.  Ottawa, Ontario.  They look after my computer, iPad and any other technical dilemma I come up against  Thank you, Tom, Matt and Aaron   This location may be the smallest in the area, but it is always busy, people are always coming in, why.. cuz they may be small, but they give Excellent customer service.  They do every thing they can to help you resolve your problem and/or find what you need.

 

Eclipse

 

While I am saying thank you, I want to include a restaurant that I can visit, and know that I will enjoy the buffet.  the Eclipse has two locations, one in Ottawa on Innes Road,   Depending on when you want to go, Reservations are helpful if you want to ensure a table.  the other store is in Burlington  www.eclipseasiancuisine.com

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Art is in the eye of the beholder.  the setting, the metal, tires left to bake in the sun, the lush green that is carpeting the area.  It was like a walk in my own private garden.  There were birds singing in the trees, just enough of a breeze that the vegetation danced lazily against the rusting metal.  Have you ever tried to capture all the different colours of rust.  Here the metal parts and pieces, all became works of art, just for me.

Today, I give thanks for all in life that makes me happy, and brings interest and flavour to my days.  For sure the  people in my  life are awesome, always a smile, always a lending or helping hand.  Life is good.  Happiness shared, is so satisfying …  Till next visit, thank you for dropping by.

Namaste      –      Oyashikiri

 

PL Principle #3   I will live with a mind of appreciation towards others and things

 

 

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